Due to current regulations and guidelines, we are having to implement some different rules and methods to our Christmas Sessions this year. Please make sure you read this information before booking your session.
SINGLE HOUSEHOLD BOOKINGS ONLY
Unfortunately this year we are only able to accept bookings for single-household groups.
This sadly means we aren’t able to include grand-parents / cousins / friends within the same session, and we can only have members from a single household in the studio at any one time.
Upon arrival, EVERYONE must wash their hands before entering the studio.
This includes children and toddlers but not non-mobile babies.
Hand Sanitiser and Soap & Water are available at the entrance.
If you or any member of your booking has ANY illness, including colds, we ask that you do not attend your session.
MOBILE PHONE NUMBER
We require that you add a mobile phone number when booking your session. This number needs to be for someone who will be attending the session on the day. If your number changes before your session, we ask that you make sure to let us know so we can update it!
ONE FAMILY IN THE STUDIO AT A TIME
This year we are allowing additional time between sessions to allow us to clean and also to stop cross-over during bookings.
Full details of how this will work will be sent to you before your booking, but if you arrive at the studio and there is a family still here, please wait before entering.
CANCELLATION / LOCKDOWNS
If we have to cancel our Christmas Sessions due to government legislation or advice – such as a local or national lockdown, you will receive a full refund for your booking.
WHAT WE ARE DOING TO KEEP YOU SAFE
We have redesigned this years set to make it as Covid-Secure as possible.
As well as making sure we use hand sanitiser between each group, we will be cleaning regularly touched items between every session, and the whole set will be deep cleaned at the end of each day.
We will be wearing the appropriate PPE in accordance to PHE and Government Guidelines at the time.
(these guidelines change on a regular basis, so we aren’t sure what that will be just yet!)